Instant messaging for businesses

Drive down Your Costs with Our Digital Customer Care

Benefit from highly-skilled, motivated agents, operational flexibility, and much more, with our fantastic Digital Customer Care. Our clients profit from lower employee dissatisfaction and operational costs and, at the same time, gain the same cost-effective contact management and best practice technology of the traditional contact centre model. These services are not only able to cut costs for your business, but help you to place more focus on providing your clients with a fantastic service.

The Options Are

  • Calls 
  • Live chat 
  • Social
  • Email
  • Instant Messaging

What We Offer

Our team are able to offer you:

  • First-Class Agent Quality and Performance
  • Optimal Data and Personnel Management Processes
  • Improved Key Performance Indicators (KPIs)
  • Flexibility
  • High Customer and Employee Satisfaction
  • Advanced Technology
  • Choice Selection of a Broader Labour Market
  • Affordability
  • Scalability

A Comprehensive Package

Our adaptable, Digital Customer Care support, match demand cycles or business changes, ensure business continuity during unpredictable situations, and are able to be combined with networked domestic centres, nearshore and offshore for the complete customised answer to your business’ challenges. Whether you are a start up or a large scale business.

Experience and Reliability

Synergy Organisational Solutions,  puts years of expertise, proven practices, and progressive technology to deliver our clients an efficient, secure, and reliable networked work-at-home environment and ultimately, unsurpassed Customer Service.

Contact Us

Get in touch with us to take advantage of our digital customer care services

Proudly Serving Clients throughout the uk