With considerable call centre consultancy experience, Synergy Organisational Solutions really understands the challenges and demands on today’s contact centre. Right now, the pressure to deliver results with limited resource has never been greater. We understand those pressures and tailor solutions to provide effective results, quickly.
The team at Synergy Organisational Solutions have over 30 years marketing, contact centre and HR experience and have worked with companies from around the world in a variety of sectors, including Telecoms, Financial Services, FMCG and Education.
Here are just some of the benefits of working with Synergy…
Our consultants get to the heart of your call centre quickly and devise action plans focused around delivering results.
We identify the causes of lost productivity and how to avoid them
We identify the risks to customer satisfaction and how to remove them
We work in partnership with your teams to break down the barriers to delivering good customer service
We work with your managers to instill best practice that will significantly improve the performance of your operation
We work with your teams to identify ways to increase the value of your customer
Synergy Organisational Solutions’s call centre consultancy experts are able to deliver a wide range of cost effective solutions worldwide.
If you really want to make a difference to your call centre and see the improvements, contact us at firstname.lastname@example.org